Encrypted Support Market Operations & Disputes

Direct, encrypted communication lines for WeTheNorth market users. Strict operational security protocols apply. All non-encrypted correspondence regarding account recovery, escrow disputes, or vendor status will be discarded immediately.

Encrypted Email

For general inquiries, account lockouts, and vendor applications.

[email protected]
PGP ENCRYPTION MANDATORY

Internal Tickets

Secure escrow resolution and order-specific disputes.

Accessible only via logged-in session on the main market onion.

Access Market →

Operations Center

Global support team availability status.

Status: ONLINE
Avg. Response: 2-6 Hours
Timezone: UTC

Official Support PGP Key

FINGERPRINT: A1B2 C3D4 E5F6 7890 1234

ENCRYPTION PROTOCOL ENFORCED

All external communications regarding WeTheNorth Market accounts, orders, or transactions MUST be encrypted. Unencrypted messages containing sensitive data (Usernames, TxIDs, Addresses) will be automatically purged from our servers without response.

PUBLIC KEY BLOCK

Support Protocol

  • 01. Consult the FAQ and Tutorial sections before opening a ticket. Most issues regarding deposits and PGP setup are resolved there.
  • 02. For deposit inquiries, ensure the transaction has at least 10 confirmations on the blockchain before contacting support.
  • 03. Always sign your messages with your account's PGP key if you are recovering a lost password or 2FA code. Unsigned requests for account access will be denied.

Ticket Schema

Subject: [Category] Brief Description
Format:
  • Username: [Your Username]
  • Order ID: [If applicable]
  • TxID: [For deposit issues]
Note: Be concise. Do not spam multiple tickets for the same issue.

Market Access Issues?

If you cannot access the main market URL due to DDoS or network congestion, please verify your connection via our official mirrors page.

Official Mirrors Troubleshooting